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Michelle Wong

It means you’re a small business owner, entrepreneur or franchise owner ready to learn how customer driven growth can propel your business.

People enjoying a drink at a restaurant

Loyalty Programs

Loyalty Programs for Restaurants in Quebec: What Operators Need to Know (2026)

cutting a birthday cake

Loyalty Programs

Are Free Birthday Treats Costing You More Than You Think?

man on a golf course

Gift Card Programs

Your Golf Course Is Already Someone's Favourite Gift. Are You Capturing That Revenue?

Gift Card Programs

The Holiday Gift Card Rush: Your Fall Prep Guide

Loyalty Programs

5 Types of Loyalty Program Features and When to Use Them

Loyalty Programs

7 Ways to Promote Your Coffee Shop Loyalty Program

Gift Card Programs

The Gift That Keeps on Giving: Turning Gift Card Recipients into Loyal Customers

Loyalty Programs

How to Set Up a “Lights Out” Promotion That Runs on Autopilot

Loyalty Programs

How to Play-off of Trends in Your Loyalty Program

Loyalty Programs

What's the Revenue Impact of Offering Birthday Rewards?

Loyalty Programs

How to Get Customers to Actually Redeem Their Loyalty Rewards

Loyalty Programs

Leveraging Special Days to Promote Your Loyalty Program

Loyalty Programs

How to Promote Your Gas Loyalty Program and Keep Customers Coming Back

Loyalty Programs

Beyond the Discount: How SKU-based Loyalty Wins Black Friday